
OUR STORY
Primal was founded with only one thing in mind, providing you the absolute best quality products in the world.
Every other supplement brand on the South African market is competing on price, trying to undercut one another so that they can win your business. This also means they're cutting costs so they can still make a profit. Which inevitably means they're selling you substandard products at the highest price they possibly can
We've spared no cost on bringing you the absolute highest quality products available, sourced worldwide to ensure that you always get what you pay for - results.
DELIVERY & RETURNS
Pickup is available at our offices in Dowerglen, so feel free to drop us a message to come get your supplements if you're impatient and can't wait to get started We deliver to anywhere in South Africa that our courier can reach. If you would like us to deliver abroad please contact us to request pricing before ordering If you are local in Dowerglen, we would be happy to hand deliver to you and will get it to you as quickly as possible We will happily exchange unopened supplements found to be defective or damaged
100% money back guarantee terms and conditions*
To be liable for a refund, please help Primal understand how the products failed you by complying to the steps outlined
If you want to be liable then all you need to do is:
•The product must have been used as directed
•The request must be submitted within 90 days of delivery
•create a post/story at least 2 workouts per week and tag @_goprimal during the workout on social media (instagram or tiktok) for the duration of the supply
•check-in on 1 post/story per week with you taking your supplements tagging @_goprimal during the workout on social media (instagram or tiktok) for the duration of the supply
•The order must be the customer’s first qualifying Primal Supplements order
•Any additional bottles from a 60-day or 90-day supply must be unopened to be eligible for return
•Any free gift received with purchase must also be returned to receive the eligible refund amount
•The 90 day guarantee is limited to the first qualifying order only and does not apply to repeat orders, subscription renewals, duplicate purchases, additional orders, or orders placed after the first qualifying order.
CONTACT US
We'd love to hear from you. Please drop us a message and we'll be in touch promptly







